🧾 Privacy Policy — Velvet Viora

Last Updated: October 2025

Welcome to Velvet Viora.
Your privacy is very important to us.
This page explains what information we collect, how we use it, and how we keep it safe.

1. What Information We Collect

When you visit our website or place an order, we may collect some basic information, such as:

  • Your name, email, phone number, and address

  • Order information (products, payments, delivery details)

  • Browser and device details (like IP address and cookies)

2. How We Use Your Information

We use your information only to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our website and services

  • Send order updates, offers, or important messages (only if you agree)

  • Prevent fraud or misuse of our website

3. How We Keep Your Information Safe

  • Your data is stored on secure servers.

  • All payment information is encrypted.

  • We never sell or share your personal data with anyone.

  • Only authorized team members can access your information.

4. Cookies

Our website uses cookies to improve your experience. Cookies help us:

  • Remember your preferences

  • Make the website faster

  • Understand visitor behavior

👉 You can turn off cookies anytime from your browser settings.

5. Third-Party Services

We may use third-party services like:

  • Payment gateways

  • Shipping partners

  • Analytics tools

They only receive the data necessary to perform their job and are required to keep it secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your information

  • Unsubscribe from marketing emails or messages

To do this, simply email us at info@velvetviora@gmail.com

7. How Long We Keep Your Data

We only keep your personal data as long as necessary — to complete your orders, follow legal requirements, or resolve support issues.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will appear on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Phone: +91 9315554234
  • Email: support@velvetviora.com
  • Address: New Delhi, India

✅ In Short

  • Your information is safe with us 🔒

  • We never sell or misuse your data 🚫

  • You can contact us anytime to edit or delete your information ✅

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